Fairway repairs furnaces and heat pumps across the Des Moines metro, 24 hours a day. The service call is $89, and most furnace repairs run $150 to $650 at a flat rate you see before any work starts.
In January a furnace outage is an emergency, so no-heat calls go to the front of the line. If you have kids, older family or pipes at risk, tell the dispatcher.
We repair and replace gas furnaces, heat pumps, boilers with forced air, and thermostats in homes and small offices. We do not service oil furnaces, geothermal loops or commercial rooftop units.
No heat? Check these first
About one in five no-heat calls we run is fixed by something you can check in two minutes. Try these while you wait.
- The thermostat. Set to heat, set above room temperature, and fresh batteries if it has them.
- The furnace switch. A light-switch on or near the furnace. It gets bumped off more often than you'd think.
- The filter. A clogged filter can trip the furnace's safety limit. Swap it if it's gray.
- The breaker. Look for a tripped furnace breaker in the panel. Reset it once; if it trips again, call us.
Furnace repair
Most furnaces fail at one of a handful of parts. The technician names the part and shows you the price before replacing it.
- Igniters and flame sensors. The most common no-heat cause. Most fixes run $150 to $325.
- Blower motors and capacitors. The furnace lights but no air moves. $250 to $650 depending on the motor.
- Control boards. Usually after a power surge. $350 to $600.
- Carbon monoxide checks. Every heating visit includes a CO test at the furnace and in the living space.
Furnace replacement
When a repair costs more than a third of a new furnace on a system past 15 years, we show you both numbers and let you choose.
- Written options. Usually a standard and a high-efficiency option, with yearly gas costs for each.
- Installed in a day. Most replacements are in and heating by evening.
- Heat while you wait. If the old furnace can't be fixed, we bring space heaters at no charge.
Two tune-ups a year and no trip fees come with the Comfort Club maintenance plan.
How a no-heat call works
Most no-heat calls are fixed on the first visit, because the trucks carry the common parts for the furnaces we see in Des Moines.
- 1You call. A dispatcher answers, asks a few questions and gives you an arrival window.
- 2The technician diagnoses. Usually 20 to 40 minutes, including a carbon monoxide check.
- 3You see the price. A flat rate for the whole repair on the tablet, before work starts.
- 4It's fixed. Most repairs are done on the spot, with a one-year warranty in writing.
What furnace repair costs in Des Moines
Two numbers are fixed for every call. The repair itself is a flat rate quoted after diagnosis, never by the hour.
- Service callAny hour. Covers the trip and the diagnosis.
- $89
- Nights
- +$75
- Typical furnace repairIgniters, sensors, motors, boards
- $150 to $650
- New gas furnaceStandard to high efficiency, typical Des Moines home
- $4,800 to $8,500
What moves the number most:
- The part. An igniter costs far less than a blower motor or a control board.
- Furnace age and brand. Parts for furnaces past 20 years can be harder to get.
- Efficiency on replacements. High-efficiency furnaces cost more up front and less every winter.
The price you approve is the price you pay. If the repair takes longer than expected, that's on us.
Why homeowners choose Fairway Heating & Plumbing
A person answers at 2 a.m.
Not a voicemail, not a call-back tomorrow. A dispatcher, every hour of the year.
The price comes first.
Flat rate on the tablet before any work starts.
Repair when repair is right.
Most furnaces we see get fixed, not replaced.
Warranty in writing.
One year on every repair, parts and labor.
Heating questions we get asked
Why is my furnace blowing cold air?
Most often the furnace isn't lighting, from a dirty flame sensor or a failed igniter, so the blower runs without heat. A clogged filter can also trip the safety limit. Check the filter and thermostat first; if it still blows cold, call us. Most fixes cost $150 to $325.
How fast can you get here when there's no heat?
In winter, a technician usually arrives in about 90 minutes for a no-heat call, day or night. Tell the dispatcher if you have an infant, an older family member or pipes at risk of freezing, and we'll move you up.
How much does a new furnace cost in Des Moines?
Most gas furnace replacements in Des Moines homes run $4,800 to $8,500 installed. The size of the home, the efficiency and any ductwork changes move the price most. The estimate is free and written, with at least two options.
Do you charge extra at night?
Yes, $75 on top of the $89 service call for nights, weekends and holidays. The repair itself costs the same flat rate any hour.
Is it safe to run my furnace if I smell gas?
No. Leave the house, then call your gas company's emergency line from outside, before calling us. Don't switch lights or appliances on or off. Once the gas company has made it safe, we can repair the furnace.
Areas we serve
- Des Moines, IA
- West Des Moines, IA
- Ankeny, IA
- Urbandale, IA
- Johnston, IA
- Clive, IA
- Waukee, IA
- Altoona, IA
- Pleasant Hill, IA
- Norwalk, IA
Updated October 2026